Subscription Orders

For customers enrolled in a Sinuvox Subscription Plan, please note the following:

Subscription orders that have already been processed and shipped are not eligible for cancellation, return, or refund.

To avoid being charged and shipped for the next cycle, you must cancel or modify your subscription before your upcoming billing date.

You can manage your subscription at any time by logging into your  customer portal.

Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time by visiting your customer portal or clicking the link in your order confirmation email.

See our returns policy for more details on returns and refunds.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at team@sinuvox.com.

For the purpose of applicable data protection laws, we are the data controller of your personal information.

For quicker support, please contact us by email:

Physical address: 30 N Gould St ste r, Apt 203, Floor 2, Sheridan WY 82801, United States
Working Hours: Monday-Friday: 8 am - 5 pm
Email: team@sinuvox.com